Venus Bathroom Heater - Warranty Issues Table

1. Cracked body

2. Portion of the LED array is not illuminated

3. Heater Tube is not working

4. Fan automatically switches on whilst heat tube is switch on

1. Warranty replacement

2. Warranty replacement

3. Issue a new replacement heater tube. Do not replace the whole product.

4. This is normal the fan has a built-in thermo-switch and will automatically switch fan whilst in operation.